The New York Times on Monday published a scathing indictment
of dermatology practices, which stated that dermatology is becoming a
two-tier business: the higher-paying customers seeking cosmetic
procedures will frequently receive a higher level of care compared with
medical patients for whom health insurance pays fixed reimbursement
rates.
In the article, Donald Richey, a dermatologist in Chico, Calif,
says that he has two office telephone numbers: calls to the number for
patients seeking an appointment for skin conditions like acne and
psoriasis often go straight to voice mail, but a full-time staff member
takes calls on a dedicated line for cosmetic patients seeking beauty
treatments, such as Botox.
A study published last year in the Journal of the American Academy of Dermatology
found that dermatologists in 11 American cities offered faster
appointments to patients calling about Botox than for those calling
about a changing mole, a possible sign of skin cancer.
More.